Account Manager

Description

As an Account Manager, you will be responsible for managing your allocated key customer accounts to maximise client engagement. While your day to day activities may vary depending on the nature of the business you work in, some of the typical duties of an account manager are to:

• Act as the first point of contact for your clients
• Build and maintain relationships with your clients
• Identify opportunities for up-selling and cross-selling services
• Ensure high standards of customer service at all times, taking responsibility for client retention
• Identify any risks, service issues or opportunities and escalate internally as appropriate
• Organise and lead regular meetings with your clients
• Manage the sales funnel, from opportunity identification to closure
• Contribute to quote preparation, with a focus on profitability

Typical Rate

An account manager may expect to earn between £25,000 and £30,000 per year. While senior account managers who are responsible for key accounts could earn up to £50,000 per year.

Required Skills and Experience

Depending on the seniority of the position, you may be required to have some previous account management or sales experience. Other requirements for the role may be:

• Customer service experience
• Natural ability to build a rapport with clients, with strong verbal and written communication skills
• Ability to effectively manage your own workload and prioritise tasks
• Excellent attention to detail
• Ability to effectively explain and interpret information
• A UK driving licence may also be required